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Board
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Map
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Neighbors
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FAQ
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Profile
FAQ
How Swingby works & who can see what.
Getting started
What is Swingby?
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How do I find people on Swingby?
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How do I sign in? Is there a password?
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Is it free?
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Where are my profile and settings?
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Can I see the app tour again?
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Do I download it from an app store?
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Installing the app
How do I install Swingby?
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On iPhone (important)
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On Android
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Why isn't it in the App Store?
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Privacy — who sees what
Is Swingby tracking my location?
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Who can see my profile?
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So everything is friends-only?
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Can I hide my kids' details?
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Who can see my location?
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Can I block someone?
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What if I just want to quietly hide someone's posts?
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How do I report someone?
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Can I hide for a while without leaving?
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How do I know if I can trust someone?
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What does it mean to vouch for a family?
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Do you do background checks or a "verified safe" badge?
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Does the park busyness signal reveal who's there?
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Is anything public or searchable?
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Who can see a group-targeted post?
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Checking in
What does “checking in” mean?
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How long does a check-in last?
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Who can see my check-in?
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Does it share my exact location?
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How do I tell someone I'm coming?
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What are “usual spots”?
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How do I know if a park is worth the trip?
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What's the “kids around your kids' ages” hint?
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Notifications
What will send me a notification?
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Where do I see my notifications in the app?
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Are notifications on automatically?
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How do I turn them off?
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Can I stop pings from one family without muting them?
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I said no to notifications — can I turn them on later?
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I'm on iPhone and don't get notifications.
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Meet-ups
How is a meet-up different from a check-in?
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Can people vote on the time?
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What's the “Anyone up for the park?” button?
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Can a meet-up repeat every week?
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Who can see a meet-up?
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Can people RSVP?
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Will I get a reminder before a meet-up?
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Can I see who's invited to a group meet-up?
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Can I cancel one?
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Where do meet-ups that are weeks away show up?
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The map & parks
What's the difference between the Board and the Map?
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What are the places listed “in this area”?
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What does pinning a park do?
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Why don't I see any parks?
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Can I add photos of a park?
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Can I rate and leave notes on a park?
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What does “usually lively” mean on a park?
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Neighbors & connecting
What's the Neighbors tab?
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Can I see a family's profile?
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How do I connect with someone?
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Can I search for families to connect with?
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Can people find ME by searching?
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How do suggestions work / I only know a first name?
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Can I connect with people who live farther away?
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Where do connection requests show up?
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Can my partner and I share one household?
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Organizations & events
Can an HOA, school, or rec center post events?
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How do I follow an organization?
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Does following an org share my info with them?
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How do I get an organization account for my HOA?
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Chat & replies
Can people reply to posts?
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Who can see the replies?
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What's the little red number?
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Groups
What are groups?
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Do people know they're in one of my groups?
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How do I make a group?
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↻ Replay the app tour
Safety
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Privacy
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Terms
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For organizations
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FAQ